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Browser Compatibility

The Browser Compatibility page allows you to test your browser's compatibility with the Department of Health Care Finance (DHCF) secure web environment. From this page you can determine the following information about your current browser's compatibility with our site:

Current Browser and Browser Version

Your browser is Unknown version Unknown (CCBot/2.0 (http://commoncrawl.org/faq/))

To be compatible with this web site's security features, we require that you use one of the browsers listed below.

  • Microsoft Internet Explorer 7.x with 128-bit encryption
  • Microsoft Internet Explorer 6.x with 128-bit encryption
  • Netscape Navigator 8.x with 128-bit encryption
  • Netscape Navigator 7.x with 128-bit encryption
  • Safari 2.x with 128-bit encryption
  • Safari 3.x with 128-bit encryption
  • Firefox 2.x with 128-bit encryption
  • Firefox 3.x with 128-bit encryption

Browser Version Requirements

Whichever browser version you use, it must support 128-bit encryption (also called "strong" or "domestic" or "U.S." encryption). The 128-bit version of a web browser gives you the highest level of protection possible whenever you use our online application over the Internet. To check the encryption strength of your browser, follow these instructions:

Internet Explorer

  • From the menu bar choose "Help" then choose "About Internet Explorer".
  • Look for the cipher strength information.
  • If the cipher strength is 40-bit, you will need to upgrade your browser.

Netscape Navigator

  • From the menu bar choose "Help" then choose "About Navigator".
  • Within the encryption information you should see the line "This version supports U.S. encryption".
  • If the line reads "This version supports International encryption" you will need to upgrade your browser.
  • NetScape will be not be a supported browser beyond 10/1/09.

Upgrade Your Browser or Encryption Strength

If you need to upgrade to a new browser or upgrade the encryption strength of your current browser, click the links below to go to the Netscape or Microsoft Site. To upgrade AOL 4 or 5 to 128-bit encryption go to key word "upgrade".

Microsoft Internet Explorer - Upgrade Browser Version
Microsoft Internet Explorer - Encryption Strength Upgrade
Netscape Navigator - Browser and Encryption Strength Upgrade

Secure Socket Layer (SSL) version 3.0 Configuration

Microsoft Internet Explorer 6.x and higher

  • From the Menu, choose "Tools"
  • Choose “Internet Options"
  • Choose the "Advanced" Tab
  • Scroll down to the "Security" heading
  • Check the SSL 3.0 item

Netscape Navigator 8 and higher

  • From the Menu, choose "Window"
  • Choose "Security Info"
  • Choose the "Navigator" item
  • Scroll down to the "Advanced Security (SSL) Configuration" heading
  • Check enable SSL v3

Mozilla Firefox 2.x and higher

  • From the Menu Choose "Tools"
  • Choose "Options"
  • Choose the "Advanced" Tab
  • Choose the "Encryption" Tab
  • Check the "Use SSL 3.0" item

Apple Safari 2.x and higher

  • The default setting is SSL 3.0